Return & Refund Policy

At Anizarahman Sugeh Empire, we take pride in ensuring that all items are carefully inspected and verified before shipping.

1. No Return Policy

All sales are final. We do not accept returns or exchanges as all items are thoroughly checked for quality, authenticity, and condition before being shipped to customers.

2. No Refund Policy

Once an order has been confirmed and payment has been made, refunds are strictly not allowed. Please ensure all details (size, model, and specifications) are correct before placing your order.

3. Order Confirmation

Customers are responsible for confirming their order details before payment. We are not responsible for incorrect orders once they have been confirmed.

4. Damaged or Wrong Item

In the rare case that you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order with clear photos as proof. We will review the case and provide a suitable resolution if applicable.

5. Shipping Risks

We are not responsible for any loss or damage that occurs during shipping once the item has been handed over to the courier. However, we will assist in tracking and resolving issues where possible.

6. Policy Agreement

By placing an order with us, you agree to this Return & Refund Policy.

7. Contact Us

If you have any questions regarding this policy, please contact us:

Anizarahman Sugeh Empire
Email: anizarahman91@gmail.com
Phone: +60187818139